Overview

Calivo AI our is an innovative agency amplified with AI, offering a range of creative and digital services. These Terms apply to all visitors, users, and others who access materials or use our services.

Services

We provide a variety of services, including but not limited to AI-driven calling solutions. Each service is subject to its own specific agreement, which outlines the scope, timeline, and payment terms.

User Responsibilities

As a user of Calivo AI, you agree to:

1. Provide accurate and up-to-date information when required.

2. Use our services only for lawful purposes and in a manner that does not infringe the rights of others.

3. Maintain the confidentiality of your account information and be responsible for all activities under your account.

4. You consent that you are at least 18 years of age. In case you are not of 18 years, you may not use our services.

Intellectual Property

All content, designs, graphics, logos, and software used on this website are the property of Calivo AI, or its licensors or assignees, and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express permission.

Payments

Fees for our services are agreed upon in advance and will be outlined in the respective service agreements. Payment is due upon receipt of the invoice unless otherwise specified. Late payments may incur interest at a rate of 1.5% per month.

Confidentiality

We take your privacy and confidentiality seriously. Any business or personal information shared with Calivo AI will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.

Indemnification

You agree to defend, indemnify, and hold harmless Calivo AI, its affiliates, officers, agents, and employees from and against any and all claims, demands, damages, losses, liabilities, judgments, costs, and expenses, including reasonable attorneys’ fees, that arise out of or relate to your misuse of the Service or any breach of these Terms by you.

Termination

Either party may terminate a service agreement by providing a written notice 30 days, prior to the proposed termination. If the agreement is terminated unilaterally by you, without providing the requisite notice, you will be responsible for any costs incurred up to the date of termination. Calivo AI reserves the right to terminate your access to our services if you violate these Terms.

Data Breach and Recovery

In the event of a data security incident, Calivo AI will undertake an immediate and thorough assessment to determine the scope, nature, and potential consequences of the breach. Where it is determined that personal data has been or is likely to have been compromised, affected individuals shall be informed without unreasonable delay. Furthermore, Calivo AI shall notify the appropriate regulatory authorities as required under applicable data protection laws and regulations.

Data Retention

Calivo AI retains personal data solely for the duration necessary to accomplish the specific purposes for which it was originally collected, or as otherwise permitted or required by law. Upon fulfilment of those purposes, or when retention is no longer legally justified, such data shall be securely deleted, anonymized, or otherwise disposed of in compliance with all applicable legal and regulatory requirements governing data retention and destruction.

Limitation of Liability

Calivo AI is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will not exceed the amount paid by you for the services provided.

Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms will be resolved in the courts of New Delhi, India.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

Privacy Policy

The Privacy Policy of Calivo AI is hereby expressly incorporated into and made a part of these Terms by reference. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the terms set forth therein. The Privacy Policy governs the collection, processing, and use of personal information by Calivo AI. For comprehensive details regarding our data management practices—including the measures implemented to safeguard your information and your rights under applicable data protection laws—please consult the relevant internal policy documentation.

Contact Information

If you have any questions or concerns about these Terms, please contact us at sales@calivo.ai.

By using Calivo AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.